About IT Service Pros

Here are my most recent posts

Stars of the show: Cloud and VOIP

Stars of the show: Cloud and VOIPDespite annoying challenges presented by the abrupt shift to the WFH model thanks to the pandemic, there were some tech heroes that saved the day. These two made WFH possible.The cloudThe cloud is that platform whereby you outsource...

Two reasons to pay attention to software

Two reasons to pay attention to softwareSoftware matters. What your employees use can impact your firm and your customers. Pay attention. Make rules.New software applicationsIn the pre-pandemic phase, even when companies had staff working from home they were fewer in...

Access matters when things go to **and?)!

Access matters when things go to **&?)!The COVID-19 pandemic brought a multitude of lessons along with it, on both the personal and professional fronts. From the business perspective, the pandemic turned things upside down across almost every industry. One of the...

Outsourcing: an overview

Outsourcing: an overviewOutsourcing today simply involves using external entities to handle specific, specialized business functions so that organizations can focus on their core competencies. The idea of seeking outside support for areas that are not core to a...

Can you do this at home?

Can you do this at home?Outsourcing HR, real estate portfolio management, tax audits, etc is fairly common nowadays. This whitepaper discusses another function which, when outsourced, can bring greater efficiency and effectiveness to your business’s overall...